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When we first started to work with Haruko, we had no knowledge of real estate, but Haruko took the time to educate us about all aspects of the process so we could feel really good about our decision. As we started exploring different properties, she was very flexible and patient with us, coming to many open houses and learning what we needed in a home as well as giving us the information to help guide our search.
Buying a first home in San Francisco that met our budget and desires took a lot of searching, and she never rushed us. After a year of searching, and after taking a several month break, we suddenly found the place we really loved! Haruko sprung into action immediately, always answering our questions quickly, even late in the evening. She was very organized and responsible. Thanks to her help, we were able to make an offer within a week, and thanks to her advice on how to make our offer attractive, we were able to win the bid. We couldn’t have gotten this place without her!
Next time we deal with real estate, we will definitely chose Haruko again since she’s very trustworthy and in tune with what we want in a home.
I absolutely felt that Haruko was our advocate. She was efficient, prompt in response to all of our questions and concerns. She was always available and coordinated with workmen, inspections, bank financing and escrow agents and always immediately followed up with us. She has been the best realtor that I have dealt with in over 20 years of buying and selling houses.