We were overseas buyers for a property in the US. Our first meeting with Haruko Hata was when we started looking for US property to purchase onine via zillow.com website. Haruko was very prompt and responded to our email. Even though we only met Haruko for a short 2 weeks, we have never looked back since.

We flew into San Francisco and had a very tight schedule to look around for property to purchase. Haruko wasted no time, compiled a list of properties and took us around for viewing during the 2 weeks. We finally committed to purchase a property just prior to our departure. Being overseas, we basically had to rely heavily on Haruko for assistance and support every step of the way from the intial purchase to the property closing. Haruko handled it for us with great professionalism and integrity.

We have been most impressed with Haruko both on a personal and business level. As a person, she is very personal and warm. On a business level, she is knowledgeable, helpful, supportive, professional, trustworthy, committed, hard working, prompt and attentive. Due to time differences, Haruko would spend endless hours staying up late to communicate with us by phone or skype to assist us. She pretty much worked around the clock, so to speak. She was extremely prompt in replying to our email. She had never failed to reply to every single email we sent to her. We have never found an agent as committed to her client and work as Haruko. Our business dealings with Haruko might have ended now but we will always be in touch with her. We willd definitely use her top class service again in the future. We would have no hesitation to recomend Haruko to our friends or anyone who are looking for an agent to purchase/sell properties in the US.

Once again, thank you Haruko for all your assistance and support.

When we first started to work with Haruko, we had no knowledge of real estate, but Haruko took the time to educate us about all aspects of the process so we could feel really good about our decision. As we started exploring different properties, she was very flexible and patient with us, coming to many open houses and learning what we needed in a home as well as giving us the information to help guide our search.

Buying a first home in San Francisco that met our budget and desires took a lot of searching, and she never rushed us. After a year of searching, and after taking a several month break, we suddenly found the place we really loved! Haruko sprung into action immediately, always answering our questions quickly, even late in the evening. She was very organized and responsible. Thanks to her help, we were able to make an offer within a week, and thanks to her advice on how to make our offer attractive, we were able to win the bid. We couldn’t have gotten this place without her!

Next time we deal with real estate, we will definitely chose Haruko again since she’s very trustworthy and in tune with what we want in a home.